General FAQ – shankriga.com

1. What is Shankriga?

Shankriga is a luxury home décor and lifestyle brand that celebrates mindful living through beautifully handcrafted pieces. Each product in our collection is thoughtfully designed and meticulously made with attention to detail, blending artistry with timeless aesthetics.

2. Are the products handmade?

Yes! Every item you see at Shankriga is handmade or hand-finished by skilled artisans. This means each piece carries its own unique character and subtle variations — part of the charm of artisan craftsmanship.

3. What materials are used in your products?

We use premium quality materials and handcrafted finishes that are durable, elegant, and designed to bring a sense of calm balance into your home. Material details are listed on each product page.

4. How do I care for my Shankriga items?

To preserve the beauty and finish of your piece:

Wipe gently with a soft, dry cloth
Avoid harsh chemicals or abrasive cleaners
Keep away from direct sunlight and moisture when possible
For planters, use saucers to protect surfaces

5. How long will delivery take?

Shipping times vary depending on your location:

Domestic Delivery: Typically 3–7 business days
International Delivery: 7–21 business days
Shipping timelines are provided at checkout and may vary due to logistics or customs.

6. Do you offer international shipping?

Yes! We ship worldwide. Shipping charges and delivery timelines are different for International shipping. Please feel free to send us a message for international deliveries.

7. What is your return and exchange policy?

We want you to love your purchase:

Returns and exchanges are accepted within 14 days of delivery
Items must be unworn, unused, and in original condition
Please refer to our Returns Policy page for full details

Note: Custom or handmade custom orders may not be eligible for return.

8. Can I customize my order?

We love custom requests! If you’re interested in bespoke colors, sizes, or a special engraving, send us a message via our Contact Page or email. We’ll do our best to bring your vision to life.

9. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on the courier’s website.

10. Are there care or styling tips for your products?

Absolutely! Many of our product pages include styling inspiration and care instructions. You can also find curated décor collections on our social media for ideas on how to incorporate pieces into your space.

11. How do I contact customer support?

We’re here to help! Reach us at:

Shankriga@gmail.com

Or use the Contact form on our website — we aim to respond within 24–48 hours.

12. Do you offer wholesale or bulk orders?

Yes! If you’re a boutique, retailer, or interior designer interested in wholesale or bulk purchases, please reach out to shankriga@gmail.com for pricing inquiries.

13. How do I stay updated on new products and sales?

Stay in the loop!

16. What makes Shankriga different?

At Shankriga, we believe home décor should be more than visually beautiful — it should feel meaningful. Every piece is designed to bring calm, intention, and handcrafted luxury into your everyday life.